TERMS OF SERVICE

Effective Date: January 01, 2026
Last Updated: January 01, 2026

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by HOPLITE AGENCY LLC, doing business as Valdes Insurance Solutions (“Company,” “we,” “us,” or “our”). These Terms apply to users located within the United States.

By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

1. Business Identity

HOPLITE AGENCY LLC operates and conducts business under the name Valdes Insurance Solutions.

All references to “Company,” “we,” “us,” or “our” refer to HOPLITE AGENCY LLC DBA Valdes Insurance Solutions.

We are a privately owned insurance agency and are not affiliated with, endorsed by, or acting on behalf of any government agency.

2. Services Provided

We provide insurance consultation and related services, including:

- Reviewing insurance coverage options

- Policy comparisons

- Enrollment assistance

- Renewal guidance

- Customer service support

- Related insurance products

All insurance products are subject to eligibility requirements, underwriting approval, and carrier guidelines. Coverage and rates are not guaranteed and vary based on individual circumstances.

3. User Eligibility

You must be at least 18 years old to use this Website or request services. By using this Website, you confirm that you meet this requirement.

4. SMS / TEXT MESSAGE TERMS (A2P 10DLC COMPLIANT)

4.1 Program Description

If you opt in to receive SMS communications from HOPLITE AGENCY LLC DBA Valdes Insurance Solutions, you may receive:

- Appointment confirmations and reminders

- Consultation follow-ups

- Customer support communications

- Policy or enrollment updates

- Renewal reminders

- Educational messages

- Promotional or marketing messages (only with explicit consent)

Message frequency varies depending on your interaction with our services.

4.2 Consent to Receive Messages

By providing your mobile number and selecting the opt-in checkbox on our Website, you provide express written consent to receive text messages from HOPLITE AGENCY LLC DBA Valdes Insurance Solutions.

- Consent is not a condition of purchase.

- Message frequency varies.

- Message and data rates may apply.

4.3 Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

- STOP to unsubscribe

- HELP for assistance

After opting out, you may receive one final confirmation message confirming your removal.

4.4 Customer Support Contact

For SMS support, contact:

HOPLITE AGENCY LLC
DBA Valdes Insurance Solutions

Business Address:
2276 Murphy Rd.
Aransas Pass, TX 78336
United States

Email: [email protected]
Phone:
Website: valdesinsurancesolutions.com

4.5 Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to transmission by your wireless carrier and is not guaranteed by HOPLITE AGENCY LLC or Valdes Insurance Solutions.

4.6 No Mobile Information Sharing

No mobile information (including phone numbers, SMS opt-in data, or consent records) will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be transferred to any external organization except service providers necessary to operate our messaging platform (such as CRM and SMS delivery providers), who are contractually obligated to protect your information.

5. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy.

Please review our Privacy Policy at:
[Insert Website URL]/privacy-policy

6. User Responsibilities

You agree:

- To provide accurate and truthful information

- That the phone number you provide belongs to you

- Not to use our Website for unlawful purposes

- Not to attempt unauthorized access to our systems

7. Intellectual Property

All Website content is owned by HOPLITE AGENCY LLC and protected under United States intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, HOPLITE AGENCY LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from use of this Website or services.

9. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any disputes shall be brought exclusively in the courts located in the State of Texas.

10. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of updated Terms.

11. Contact Information

HOPLITE AGENCY LLC
DBA Valdes Insurance Solutions

2276 Murphy Rd.
Aransas Pass, TX 78336
United States

Email: [email protected]
Website: valdesinsurancesolutions.com